Purchase-related questions

• Registration and login
• mozaWeb - First steps
• Digital publications
• mozaBook, mozaMap
• Purchase-related questions
• Licence codes
• Technical questions
• Interactive 3D scenes
• Virtual reality (VR, XR)

If all the products that you want to buy are in your cart, click on the Cart icon (1) on the page header. If you have not done it yet, choose the currency (2) in the drop-down menu – the invoice will be issued in the chosen currency –, then click on the Go to cart button (3).Check the products added to your cart. If everything is correct, click on Proceed to order confirmation. If you have not logged in previously, you will be taken to the login page. Log into mozaWeb (4), or choose 'Create a new account' if you are not yet registered (5).

On the Order confirmation page – if you have not entered this information previously – in the Billing information section type in your billing information and your Billing address (7) as well. When you are finished, click on the Choose payment method button at the bottom of the page and choose a payment method. In the case of digital products and content, you can choose SimplePay, Stripe or PayPal or the prepayment via bank transfer options.

If you choose to pay by bank card, the page will redirect you to the chosen service provider's page, where you have to provide the necessary payment information.

If your payment was successful, you will be redirected to the Order summary page, where you can view the products you purchased and the activation codes or licence codes of the products highlighted in green. Here, you can also activate your digital publications or your Mozaik Student / Teacher subscription, assigning them to your account (8). You will also find the invoice for your purchase here (9). If you would like to activate the purchased products at a later time or you want to assign them to another person's account, you can do so later, using the activation codes. Read more about the activation process here.

You can access the order summary page later by logging in, clicking your name on the page header to open your account menu, and selecting My purchases. After completing your purchase, the codes and the invoice will also be emailed to you.

In case the payment is unsuccessful, click here to see further actions.